Returns & Exchanges

At HER Beauty, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy for most skincare and cosmetic products. Please ensure items are in their original packaging and meet our hygiene standards for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your beauty products in their original boxes, ensuring all seals are intact and including the printed return authorization slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned items for hygiene compliance, your refund or store credit will be processed within 5-7 business days.